◆ The basic steps to the sale
◆ Getting Organized – How to plan to succeed
◆ How to set and reach your goals
◆ Handling common objections
◆ The basics of closing the sale
◆ How to prospect and follow up for success
◆ Increase gross prot and CSI by following a consistant process every time

◆ Awareness of compliance/legal issues
◆ Developing leadership, management, and people skills
◆ How to master selling skills with menu, package and value-oriented presentations
◆ All product friendly C.S.I.-friendly objection and resistance handling techniques
◆ Finance control (cash, bank, credit union conversations)
◆ Lender relations - prime and sub-prime